At some point, most of us have said or typed something we didn’t mean to, and it can be tricky to overcome when it happens in a professional setting. It’s probably not a huge deal if it happens once or twice. However, if you notice it’s happening frequently, it’s time to self-assess and figure out what is going on in your environment that may be contributing to the problem.
Are you getting enough sleep so you can manage your stress levels better? Are you eating regular meals to keep your body and brain working optimally? Are there too many distractions and interruptions in your environment that may be an issue? Do you need to seek training in a specific communications area to improve your skills?
How we communicate with others is key to how people brand us as competent, skilled, reliable assistants – or not. How we communicate reflects on us, our executives, and our companies. That’s why communication skills are the number one skill you have to hone if you want to advance your career and stand out from the crowd.
In this week’s feature article, I share five key questions to ask yourself as you consider the impact your communication skills have on you and others you work with. We’re also sharing advice on how to overcome communication flubs on our Facebook, Twitter, and LinkedIn pages this week.
Mistakes, miscues, and miscommunications happen to everyone. Understanding why they happen – and taking concrete action to prevent them from happening again – will help you build credibility and enhance your personal brand!
Supporting your administrative success,
P.S. When communication breaks down and people say things they don’t mean, it’s important to be able to handle it professionally. Developing your emotional resiliency will help! This month’s AdminPro Training Series session looks at what influences emotional resiliency, the characteristics of the resilient administrative professional, and effective methods for demonstrating personal emotional resilience during challenging times. Learn more and register for this informative session here.